FAQs

Complete and submit our Codes of Conduct Breach online reporting form or write to Council's Public Officer at publicofficer@ssc.nsw.gov.au.

A Code of Conduct complaint is a complaint that alleges conduct on the part of a council official, acting in their official capacity, that if proven, will confirm that a breach of Council’s Codes of Conduct has occurred.

The following are not Code of Conduct complaints;

• the merits of a decision;
• policies or procedures of Council; and
• a council official doing their job in good faith and in line with Council’s Codes of Conduct

Complaints that do not satisfy the definition of a 'Code of Conduct complaint' will be managed under Council's Customer Feedback and Complaints Management Policy - PDF - 192 KB complaint management procedure or referred to the appropriate agency.

Only public officials can make a Public Interest Disclosure. Please visit the council website for more information on how to submit your Public Interest Disclosure if you are a public official.