Story

I believe you need to make it easier for people to provide feedback. Even this community consultation, the survey expects people to read a bit document and provide feedback. No one has time for that. A guided questionnaire survey focusing on the key changes or points of discussion is much more accessible for people.
I also think it works well when council puts up flyers for community feedback directly in the area it’s going to affect. That way people who are less digital but who are in those areas often also have a way to contribute.
I would also like to be updated better on the results of my feedback. People would be more engaged if they actually thought people were going to take action on their suggestions. But whenever I do these surveys I don’t hear anything else about it and just assume no one really cares or is going to do anything to action my ideas.